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Terms of Use

Terms of Use

ScoreAinExam Terms and Conditions of Use

Updated: 21 July, 2020

Welcome to ScoreAinExam website.

Below we have listed important legal terms and conditions (hereafter called “Terms of Use” or “Terms”) that apply to anyone who visits our website or uses our platform and services. These Terms are meant to protect both you and us. Hence, please read carefully.

BY ACCESSING, BROWSING, USING THE WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS TERMS OF USE AND TO THE COLLECTION AND USE OF YOUR INFORMATION AS SET FORTH IN OUR PRIVACY POLICY, WHETHER OR NOT YOU ARE A REGISTERED USER OF OUR SERVICE.

If you do not agree to these Terms, you must immediately leave the ScoreAinExam Website and avoid or discontinue all use of the ScoreAinExam Services.

If you have any queries, you are more than welcome to contact us.

    1. Introduction

ScoreAinExam is owned and operated by Passion Digital (S) Pte Ltd (hereafter called “Passion Digital”).

1.1 ScoreAinExam Services

ScoreAinExam Services (hereafter called “Services”) provides a published list of curated courses that consist of lesson videos, self-test quiz questions, revision notes, study tips and assignments, carefully designed to help students learn the concepts on their own and at their own pace.

Students may also receive support through our website via email or our support forums.

1.2 ScoreAinExam Platform

ScoreAinExam’s Platforms (hereafter called “Platforms”) encompasses its website at www.scoreainexam.com , support forums,  ScoreAinExam social media pages (e.g. ScoreAinExam Facebook page, ScoreAinExam Instagram account) and future mobile Apps that are created and launched to support the ScoreAinExam Services.

  1. Legal Agreement

By visiting our Platforms or creating an account or purchasing a course, you are entering into a legal agreement with Passion Digital, consisting of these Terms of Use and our  Privacy Policy, where the Privacy Policy describes the personal information that we collect and how we use and share it.

These Terms of Use govern your use of ScoreAinExam websites, mobile applications, forums, social media pages, related software applications and downloadable content provided on ScoreAinExam Platforms.

Visitors and users of the ScoreAinExam Platforms and Services are referred to individually as “user” and collectively as “users”.

These Terms of Use may be changed from time to time, and all changes will be reflected on this page. Your use of the Platforms after such changes have been posted will constitute your agreement to the modified Terms and all of the changes. You should therefore read this page carefully each time you visit the Platforms.

  1. Accounts

You must have reached the age of consent for online services in your country to use the Services. If you are below the age of consent, permission from a parent or guardian must be sought. Upon submission of the order to our store, it is taken that parental permission has been given and Passion Digital cannot be held liable for cost incurred.

You need an account for most activities on our Platforms, including to purchase and access content. Here are some commitments you make to us relating to registering and maintaining the security of your account:

i.  You will not provide any false personal information on ScoreAinExam, or create an account for anyone other than yourself without permission.

ii. You will keep your contact information accurate and up-to-date as we will use the information to identify and determine the actual and true owner of the User Account.

iii. You agree to take responsibility for the safekeeping of your login credentials (typically your email address) and password. You are liable if your User Account is used by an unauthorised person. You agree to release and indemnify Passion Digital in connection with any use (whether authorised or unauthorised) of your User Account.

iv. You will not use any robot, spider, other automatic device, or manual process to monitor or copy any pages within the Platforms or the Contents.

v. You will not use any device, software or routine to interfere or attempt to interfere with the proper working of the Platforms; and/or take any action that imposes an unreasonable or disproportionately large load on our servers.

vi. You will not transfer your account to someone else or use someone else’s account.

vii. You covenant and represent that you will not use the Service in violation of the law or these Terms of Use.

If anyone other than yourself access your User Account, they may perform any actions available to you, such as posting comments, and accept any legal terms available therein, make various representations– and all such activities will be deemed to have occurred on your behalf and in your name. Therefore, we strongly urge you to keep the log-in credentials of your User Account confidential, and not allow such access to anyone as you will be solely and fully responsible for all activities that occur under your User Account, whether or not specifically authorized by you, and for any damages, expenses or losses that may result from such activities.

You may not access or use the Services or create an account for unlawful purposes. Your use of the Services and behavior on our Platforms must comply with applicable local or national laws or regulations of your country. You are solely responsible for the knowledge of and compliance with such laws and regulations that are applicable to you.

If we discover that you have created an account that violates these rules, we will terminate your account.

  1. Content Enrolment and Access

If you experience an issue after a purchase (for example, the link we provide does not work) please contact us immediately at support@scoreainexam.com and we will supply a working link as soon as possible.

When you enrol in a course or access to our free resources which include and not limited to our blog posts, white papers, solutions to past examination questions, assignments, questions bank, resource library, whether it’s free or paid content, you may only access these Contents for personal, non-commercial, non-transferable, educational purposes. No license or right is granted to you and your access to the Platforms and/or use of the online tools and Services should not be construed as granting, by implication, estoppel or otherwise, any licence or right to use any of the Contents without the prior written consent of Passion Digital or the relevant third party owner of the proprietary right thereof.

You agree that you will not copy,  sell, assign, imitate, republish, reproduce, distribute, transmit,  assign, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, grant a security interest in, reverse engineer, reverse assemble or otherwise attempt to discover any source code, or  transfer or resell any content in any manner (including by sharing account information with another user or illegally downloading the content and sharing it on torrent sites).

Passion Digital reserves the right to revoke any license to access and use any content at any point in time in the event where we decide or are obligated to disable access to the content due to legal or policy reasons.

  1. Payments and Refunds

As our learning contents are specifically designed to help students learn the concepts in less than ten minutes, it means that the contents can be easily consumed soon after purchase. In view of this, ALL PAYMENTS ARE FINAL and Passion Digital is not obligated whatsoever for any partial or complete refunds. If you need assistance, please email us at support@scoreainexam.com.

5.1 Pricing

All prices are quoted in Singapore Dollars.

We occasionally run promotions and sales for our content, during which certain content is available at discounted prices for a set period of time. The price applicable to the content will be the price at the time you complete your purchase of the content (at checkout).

5.2 Payments

We only accept payments through PayPal and the methods stated in the Shopping Cart section. If your payment method fails and still get access to the content you are enrolling in, you agree to pay us the corresponding fees within fifteen (15) days of notification from us. We reserve the right to disable access to any content for which we have not received adequate payment.

  1. Content and Behaviour Rules

6.1 Forums

ScoreAinExam Service may offer forums, blogs, comments areas, social media discussion threads (e.g. ScoreAinExam Facebook page or ScoreAinExam Facebook groups discussion) and chat rooms (collectively, “Forums”) that are intended to help students in their learning journey.

Passion Digital does not endorse the accuracy or reliability of any advice, opinion, statement or information posted on these Forums. These forums are strictly for discussion of academic subjects. Please be respectful of other individuals using these Forums. Do not use vulgar, abusive or hateful language. You are not allowed to post anything relating to religion, race and government. Uploading copyrighted or other proprietary material of any kind on the Service without the express permission of the owner of that material is prohibited and may result in civil and/or criminal liability. Any information you disclose when posting a message in these Forums may become public. You should not include any information in your posting that you do not want other parties to see or use and you hereby agree that you will not hold Passion Digital responsible for any third-party’s use of information contained in such posting. To maintain a positive, creative environment in which Users may share and display contents, we ask that you only use the Service in a manner that is consistent with our Acceptable Use Policy.

You agree not to use usernames or Forum titles that are offensive, obscene, or harassing to others. We reserve the right to require you to change your user name or the title of your Forum at any time and for any reason in our sole discretion.

6.2 Acceptable Use Policy

The following is a partial list of the kinds of activities that are prohibited on or through the Service:

(i) submitting contents that have  offensive message (regardless of direct or implied) to any religious community or to ethnic group(s) or to any government or to any authorities or to any individual , such as content that promotes racism, war, bigotry, hatred or criticism of authorities or any defamation of individual or entities or harm of any kind against any group or individual;

(ii) engaging in activities or submitting contents that could be harmful to minors;

(iii) engaging in activity or submitting contents that harasses or advocates harassment of another person;

(iv) engaging in activity that involves the transmission of “junk mail” or unsolicited mass mailing or “spam” or harvesting or otherwise collecting personally identifiable information about Service users, including names, phone numbers, addresses, email addresses, (collectively, “User Data”) without their consent;

(v) engaging in activity, or submitting contents, or promoting information that is false, misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;

(vi) submitting contents that contain restricted or password to access pages, or hidden pages or images;

(vii) submitting contents that displays pornographic or sexually explicit material of any kind;

(viii) submitting contents that provide instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;

(ix) submitting contents that contain viruses, Trojan horses, worms, or any other similar forms of malware,

(x) engaging in activities or submitting contents that solicit passwords or personal identification information from other users;

(xi) engaging in unauthorized commercial activities and/or sales without our prior written consent such as advertising, solicitations, contests, sweepstakes, barter, and pyramid schemes;

(xii) using any robot, spider, other automatic device, or manual process to monitor, copy, or “scrape” web pages or the content contained in the ScoreAinExam website or for any other unauthorized purpose without our prior written consent;

We can ban your account for repeated or major offenses. If you think someone is infringing your copyright on our platform, please write to us at support@scoreainexam.com.

  1. Passion Digital’s Rights to Content You Post

The content you post as a student remains yours. By posting content, you allow Passion Digital to to share your content to anyone through any media, including promoting it via advertising on other websites and social media platform.

When you post content, comments, questions, reviews, and when you submit to us ideas and suggestions for new features or improvements, you authorize Passion Digital to use and share this content with anyone, distribute it and promote it on any platform and in any media, and to make modifications or edits to it as we see fit.

In legal language, by submitting or posting content on or through the ScoreAinExam platforms, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute your content (including your name and image) in any and all media or distribution methods (existing now or later developed). This includes making your content available to other companies, organizations, or individuals who partner with Passion Digital for the syndication, broadcast, distribution, or publication of content on other media, as well as using your content for marketing purposes. You also waive any rights of privacy, publicity, or other rights of a similar nature applicable to all these uses, to the extent permissible under applicable law. You represent and warrant that you have all the rights, power, and authority necessary to authorize us to use any content that you submit. You also agree to all such uses of your content with no compensation paid to you.

  1. Using ScoreAinExam at Your Own Risk

ScoreAinExam Service aims to help students learn concepts through courses and programs designed and curated to make learning easier and faster. We select our instructors’ course materials base on these course objectives. However, our platform model means we do not review or edit the content and we are not in a position to determine the legality and accuracy of every piece of content. We do not exercise any editorial control over the content that is available on the platform and, as such, do not guarantee in any manner the reliability, validity, accuracy, or truthfulness of the content. If you access content, you rely on any information provided by an instructor at your own risk.

For each course listed, a brief product introduction video is provided to allow everyone to have a glimpse into the training materials. In addition, a course description that state clearly what students will learn, the level and pre-requisite required for the course, information about the instructor(s) and other students’ review are also provided. Above all, an actual, detailed curriculum is made available so that potential buyers know the number of modules, lessons, title of lessons and the number of self-test quiz questions are all made available to everyone even before the purchase.  All these pre-sales materials aim to help you make an informed decision before your purchase.

Upon successful payment, you will gain immediate access to the course materials via the ScoreAinExam Platform. Being an online learning platform, it is dependent on the internet network, the hosting platform that host our content servers as well as the Internet Service Provider (ISP) network that is providing you with the internet access. Like all online services, some network component may fail, causing the Service to be unavailable.

You understand and agree that the Service is provided “as-is” and that Passion Digital assumes no responsibility for any mistakes, errors, or omissions, including any unavailability of the Service or deletion or loss of any data relating to the Service.

By using the Services, you may be exposed to content that you consider offensive, indecent, or objectionable. ScoreAinExam has no responsibility to keep such content from you and no liability for your access or enrolment in any course or other content, to the extent permissible under applicable law. You acknowledge the inherent risks and dangers in the nature of these types of content, and by accessing such content you choose to assume those risks voluntarily.You assume full responsibility for the choices you make before, during, and after your access to the content.

When you interact directly with a tutor or an instructor, you must be careful about the types of personal information that you share. For your safety, you should not share any kind of personal information about you.

Passion Digital are not liable for disputes, claims, losses, injuries, or damage of any kind that might arise out of or relate to the conduct of instructors, tutors or students.

  1. Termination

Passion Digital reserves the right in its sole discretion, and without any prior notice, to terminate your access to the Service for any or no reason, including your breach of these Terms of Use, or a violation of the rights of another user or the law. You are only allowed to use the products and services of ScoreAinExam for their intended purpose and may not cause an unreasonable load on ScoreAinExam’s platform and servers. You may not resell, rent, sublicense or otherwise permit a third party to make any use of your account or of the Service provided. Any violation of these Terms of Service may result in termination of your access to the Service without any refund.

Passion Digital reserves the right with or without notice to you at any time to change, modify or discontinue any service or a portion or attribute thereof, or the offering of any information, blogs, resources, lesson contents, assignments, self-test quiz questions, product or service. Passion Digital shall have no liability to you or any third-party should Passion Digital modify or discontinue any service or an aspect thereof.

We may restrict or terminate your permission to use our platform and Services or ban your account at any time, with or without notice, for any or no reason, including for any violation of these Terms, if you fail to pay any fees when due, for fraudulent chargeback requests, upon the request of law enforcement or government agencies, for unexpected technical issues or problems caused, if we suspect that you engage in fraudulent or illegal activities, or for any other reason in our sole discretion. Upon any such termination we may delete your account and content, and we may prevent you from further access to the platforms and use of our Services. You agree that we will have no liability to you or any third party for termination of your account, removal of your content, or blocking of your access to our Platforms and services.

Should you wish to terminate your account, please email a written notice address to our Data Protection Officer at  support@scoreainexam.com.

  1. Limitation of Liability

In no event will Passion Digital, its officers, directors, licensors, instructors, tutors, shareholders, employees, affiliates and/or agents be liable to you for any direct, indirect, incidental, special, punitive, exemplary or consequential damages whatsoever, including any damages resulting from (1) errors, mistakes, software bugs, negligence or inaccuracies of or in any content; (2) degradation of grades or failure in tests and examination related to your use of the ScoreAinExam platform and Services; (3) any personal injury, emotional injury or reputation defamation related to your use of the ScoreAinExam platform and Services; (4) any unauthorized access to or use of our servers and/or any personal information and/or other information stored therein; (5) any interruption or cessation of transmission to or from the ScoreAinExam platform and Services; (6) the use or display of any Content or User Content posted, emailed, transmitted, or otherwise made available via the ScoreAinExam platform and Services; and/or (7) events beyond the reasonable control of Passion Digital, including any internet failures, equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, floods, storms, earthquakes, explosions, acts of God, war, terrorism, intergalactic struggles, governmental actions, orders of courts, agencies or tribunals or non-performance of third parties.

You acknowledge and agree that these limitations of liability are agreed allocations of risk constituting in part the consideration for ScoreAinExam’s services to you, and such limitations will apply even if Passion Digital has been advised of the possibility of such liabilities.

  1. Indemnification

If you behave in a way that gets us in legal trouble, we may exercise legal recourse against you. You agree to indemnify, defend (if we so request), and hold harmless Passion Digital, our officers, instructors, tutors, directors, suppliers, partners, and agents from and against any third-party claims, demands, losses, damages, or expenses (including reasonable attorney fees) arising from (a) the content you post or submit, (b) your use of the Services (c) your violation of these Terms, or (d) your violation of any rights of a third party. Your indemnification obligation will survive the termination of these Terms and your use of the Services.

  1. Disclaimer

Passion Digital (and our instructors, tutors, affiliates, suppliers, partners, and agents) make no warranty that you will obtain specific results from use of the Services. Your use of the Services (including any content) is entirely at your own discretion and risk.

The Services and their content are provided on an “as is” and “as available” basis.  Neither Passion Digital nor its instructors, tutors, suppliers and licensors, makes any warranty that our Services will be error free or that access thereto will be continuous or uninterrupted. We (and our instructors, tutors, affiliates, suppliers, partners, and agents) make no representations or warranties about the suitability, reliability, availability, timeliness, effectiveness, security, lack of errors, or accuracy of the Services or their content, and expressly disclaim any warranties or conditions (express or implied), including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. 

We may decide to cease making available certain features of the Services at any time and for any reason. Under no circumstances will Passion Digital or its affiliates, instructors, tutors, suppliers, partners or agents be held liable for any damages due to such interruptions or lack of availability of such features.

We are not responsible for delay or failure of our performance of any of the Services caused by events beyond our reasonable control, like an act of war, hostility, or sabotage; natural disaster; electrical, internet, or telecommunication outage; or government restrictions.

  1. Governing Law and Jurisdiction

All purchases under this website and these terms and conditions are subject to the laws of the Republic of Singapore.

  1. Communication

You undertake and agree to receive from time-to-time promotional messages and materials from Passion Digital or ScoreAinExam by mail or e-mail or SMS messages or WhatsApp messages via the email address or telephone contact or mobile phone number you provide us. If you wish not to receive such promotional materials or notices you may unsubscribe from any further communication at any time by delivering a written notice addressed to support@scoreainexam.com.   You may also unsubscribe by clicking the Email Preferences link or the opt-out link in any of the Passion Digital emails.

  1. Legal Action and Notices

Any notice or other communication to be given hereunder will be in writing and given by registered or certified mail return receipt requested, or email (by us to the email associated with your account or by you to support@scoreainexam.com).

  1. No Assignment

You may not assign or transfer these Terms (or the rights and licenses granted under them). For example, if you registered an account as a student, your account cannot be transferred to another student. We may assign these Terms (or the rights and licenses granted under them) to another company or person without restriction. Nothing in these Terms confers any right, benefit, or remedy on any third-party person or entity. You agree that your account is non-transferable and that all rights to your account and other rights under these Terms terminate upon your death.

  1. Feedback and Suggestions

When you send us your feedback or other suggestions about ScoreAinExam, you understand that we may use your feedback or suggestions without any obligation to compensate you for them (just as you have no obligation to offer them).

  1. Update and Variation

Passion Digital reserves the right in its sole discretion to modify and/or make changes to these Terms at any time. Modifications will become effective on the day they are posted unless stated otherwise. Your continued use of our Services after changes become effective shall mean that you accept those changes. Any revised Terms shall supersede all previous Terms.

Each order is governed by the prevailing terms and conditions displayed on the website when you place your order online. We may change these terms and conditions at any time. Please take time to read and understand these terms and conditions before you place your order.

While we may follow a general guideline in the creation of our courses, not all courses follow exactly the same content structure. For example, some courses may provide you with a section on how to solve past year examination questions while some courses may not include such contents. Hence, we recommend that you read the description and curriculum provided of each item carefully before finalizing your order.

  1. Copyrights

Our instructors follow strict rules in making sure that all images and videos used in creating the course contents are purchased or obtained from royalty-free sites. Although most images and videos from royalty free sites do not require attribution, we have created an Attribution page to give credits to the creator of each piece of artwork.

If you believe that your work has been copied or was otherwise used in a way that constitutes copyright infringement, kindly notify us and we will take action accordingly to investigate and remove them.

  1. Use of Third Party Services

When you use our Services, you will find links to other websites that we don’t own or control and are not responsible or liable for any acts or omissions created or performed by these third-parties. We provide such links for your convenience and reference only. Passion Digital does not operate or control in any way any information, software, products or services available on such websites. Our inclusion of a link to a website does not imply any endorsement of the services or the site, its contents, or its sponsoring organization. We are not responsible for the content or any other aspect of these third-party sites, including their collection of information about you. You should also read their terms and conditions and privacy policies.

  1. How to Contact Us

The best way to get in touch with us is to write to us at support@scoreainexam.com. We would love to hear your questions, concerns, and feedback about our Services.

Thank you for learning with us!