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Privacy Policy

Privacy Policy

Last updated 24 July, 2022.

Who We Are

ScoreAinExam Service (hereafter called “Service” or “Services”) and ScoreAinExam Platforms (hereafter called “Platforms” include our websites, mobile apps, forums and social media pages) are owned and operated by Passion Digital (S) Pte Ltd (hereafter called “Passion Digital”).

Passion Digital is a company registered in Singapore . (ACRA Registration No. : 201323037N).

What This Privacy Notice Covers

This notice tells you what information we collect, steps we take to protect and secure it, how we use and share information, and finally, how you can contact us with questions or concerns.

We are not in the business of selling personal information about you. We use information shared with us for the purpose of running and improving our Service.

Passion Digital  complies with the Personal Data Protection Act (PDPA) as set forth by the Personal Data Protection Commission regarding the collection, use, and retention of personal data in Singapore.

  1. Information We Collect

(a) Personal Information. We collect personal information (e.g., name, email address, etc.) when you:

(i) register an account with us;

(ii)contact our customer support services;

(iii) enrol in a course or purchase a course;

(iv) are referred to us through our “invite a friend” referral feature;

(v) enter our promotions or contests;

(vi) post content on a ScoreAinExam Platforms (which may include but not limited to websites, mobile apps, support forums or ScoreAinExam social media pages and other future medias created in support of ScoreAinExam Services).

(b) Other User Information. When you access and use our Service, we automatically collect and store in log files your Internet Protocol (IP) address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, and other user information as part of our Service analytics (individually and collectively, “Automatically Collected Information”). 

(c) Billing Information. If you purchase a course, we direct you to the PayPal page and do not store any of your credit card information.

(d) Cookies and Tracking Technologies. Cookies, beacons, tags, scripts, and mobile advertising identifiers are technologies used by Passion Digital  and our affiliates, partners, and service providers (such as marketing, analytics, and customer support partners) for analyzing trends, site administration, tracking mobile application installations and users’ movements around our site(s), and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and in an aggregated basis.


We partner with a third party to either display advertising on our Service or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on our Service and other sites in order to provide you advertising based upon your browsing activities and interests.

(e) Google Analytics Services. We use Google Analytic services to help us create a better user experience. You may visit the Google Analytics opt-out page and install the add-on for your specific browser.

  1. Legal Ability to Enter Into Contracts

You are prohibited from creating or using a ScoreAinExam  account if you are not legally capable of entering into contracts, for example, if you are not the age of majority in your country or region. If you are not the age of majority in your country or region, you may only create or use an ScoreAinExam account with the supervision and consent of a parent or guardian or alternatively through a special student account created by a teacher through provided the teacher has obtained signed consent from your parent or guardian.

  1. Information Use, Sharing, Disclosure, and Retention

(a) Use. Passion Digital  uses information for providing products and services, identification and authentication, Service operation, analytics and improvements, support, contact (e.g., sending notifications related to use of the Service), research, and anonymous reporting. We may combine Automatically Collected Information with other information we collect about you to improve site functionality and the services we offer you, and for Service and internal marketing analytics.

IP addresses, browser and session information may be used to:

  • Diagnose and prevent service or technology problems reported by our users or engineers that are associated with the IP addresses controlled by a specific web company or ISP.
  • Estimate the total number of users from specific geographical regions using the Service.
  • Help determine which users have access privileges to certain content, services, or resources that we offer.
  • Monitor and prevent fraud and abuse.

Marketing Emails. When you sign-up for our Service, by default, you will be in our mailing list and we will keep you updated when we have new product enhancements or promotion. You may choose to unsubscribe if you do not want to receive such emails.

Course Enrolment or Purchase. When you purchase a course,  we store and use your information solely to provide administrative services in support of Service (such as account set-up, verification and password reset).

Publicly Accessible Information. If you post personal information online that is accessible to the public, like comments and reviews, you may receive unsolicited messages from other parties in return. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. Please do not publish or post any information that you do not want the public to view.

Testimonials. We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at

(b) Sharing. Passion Digital  may share your personal information where it is necessary to complete a transaction, to operate or improve the Service, to detect fraud or to do something that you have asked us to do. We use other third parties such as payment processors to bill you for goods and services. These third parties are authorized to use your personal information only as necessary to provide these services to us and are prohibited from using your personal information for promotional purposes.

As we continue to develop our business, we may also buy or sell all or part of our business. In such transactions, personal information you have shared with us is generally one of the business assets that will be transferred. The transferred personal information will remain subject to the promises made in this privacy notice or subsequent notices to which you have consented. If Passion Digital  is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

(c) Disclosure. Passion Digital  may disclose personal information about you under the following circumstances:

  • Where it is necessary to complete a transaction, or to do something that you have asked us to do.
  • To respond to subpoenas, court orders, or legal process, to establish or exercise our legal rights or, defend against legal claims, and if in our judgment in such circumstances disclosure is required or appropriate.
  • To detect fraud and if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our various terms of use, or as otherwise required by law.

Unless we have your permission, we do not share, sell, rent, or trade personal information with third parties for their promotional purposes.

(d) Retention. We will retain your information for as long as your account is active or as needed to provide you the Service. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

  1. Third Party Features and Applications

Our Service includes various third party features and apps, including but not limited to social media features, such as the Whatsapps share, Facebook Like button, Live Chats, Appointment Schedulers, apps you may add to your Site plugins on our Service (“Third Party Services”). These Third Party Services and Applications may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Third Party Services to function properly. Third Party Services are either hosted by a third party or hosted directly on our Service. Your interactions with these Third Party Services may governed by the privacy policy of the company providing the Third Party Services, and you are responsible for viewing that company’s relevant privacy policy.

Third Party Services may also support functions that require that you disclose certain personal information given your choice of participation. This information is collected in many different ways such as: forms, surveys, contests, forums, subscribing or unsubscribing to mailings and correcting or updating personal information and are only used for the purpose in which they were collected. Third Party Services that may collect sensitive information, such as financial information (credit card) to process purchases for products or services.

  1. Links to Third Party Sites

Our Service includes links to other Web sites whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any web site you visit.

8.Confidentiality and Security

We use physical, electronic, and procedural safeguards to protect personal information about you.

Data transmissions over the Internet are not 100% secure. Consequently, we cannot guarantee or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we use reasonable efforts to ensure security on our systems.

ScoreAinExam website  uses industry-standard SSL-encryption to protect data transmissions. However, this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of a firewall or secure server software.

If Passion Digital  learns of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Service or providing personal information to us, you are consenting to Passion Digital  communicating with you electronically regarding security, privacy, and administrative issues related to your use of the Service. We may post a notice on our applicable website if a security breach occurs. If this happens, you will need a web browser enabling you to view the applicable web sites. In these circumstances, we may also send an email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice) email us at support@scoreainexamcom.

If you post any comments or content on our Service, any personally identifiable information you choose to provide there may be read, collected, or used by other users of the Service, as well as other parties. Passion Digital  is not responsible for any information you choose to submit in these forums and we cannot guarantee that other users have not made any copies of and/or will not use such information outside of the Service.

  1. Changing your Preferences and Personal Information

If your personal information changes, or if you no longer desire our ScoreAinExam service, you may email us at

  1. Changes to this Privacy Notice

Passion Digital  reserves the right to revise, modify, or update this notice at any time. We will notify you about material changes in the way we treat personal information by sending a notice to the primary email address specified in your particular ScoreAinExam account or by placing a prominent notice on our site prior to the change becoming effective.

  1. Contacting Passion Digital

If you have a privacy concern regarding our Service, or this notice, , you  can write to us by email at